Montres - Page d'assistance Casio

Due to the Coronavirus Pandemic and temporary Telecommuting by the majority of Casio Staff, there will be delays in parts shipments and repairs being performed.
If you have any questions or need to speak with someone please email us at or if you would like to Chat with an agent Monday-Friday 9:00 am to 5:00 pm simply use our Chat tool.

Important Notification

12 décembre 2019 To Users of the "G-SHOCK+" Dedicated G-SHOCK App
Thank you for using a Casio "GB Series" Bluetooth watch.
The "G-SHOCK+" dedicated G-SHOCK app has been supported as an application for linking with smartphones since the GB Series watches were released. However, support for both the OS and for smartphones will end as of 29 mai 2020.

Also, while you can continue using your currently installed app, changes to the specifications of your OS or smartphone may result in your app becoming unusable without advance notice.

Affected watch models:
GB-5600B, GB-X6900B, GB-6900B, GB-5600AA/AB, GB-6900AA/AB, GBA-400

[GBA-400 Users]
With the termination of support for the "G-SHOCK+" app, the new "GBA-400+" app will be released as a GBA-400 application for linking with smartphones. The "GBA-400+" app also replaces the current dedicated "G'MIX" app for functions such as controlling the music player. The new app will link with your standard Smartphone music player so that you can control it from your watch. (Following the release of the "GBA-400+" app, "G'MIX" will no longer be available as a download from the app market.)

Covid Message
In order to support students and teachers dealing with school closures due to the novel coronavirus pandemic, we have decided to help with remote learning. Feel free to share these online learning tools and resources designed to help sustain math skills at home. Now it has now made Web service for mathematical calculations and Manager and Emulator software applications free of charge for teachers conducting online classes. Both will be free until 31 décembre 2020*.
  1. Extension of free trial period for emulator/ manager software Extension of free trial period until December 31st, 2020.
  2. Supporting tools for teachers & students. We made a special page on edu casio to inform supporting tools for teachers & students.
We really hope all of your family and staff can stay safe and get rid of the current situation asap.
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